Shipping policy

Shipping Policy

Thank you for shopping with Hilytrends Official Website. We are committed to delivering your orders safely and on time across India.

Order Processing

All orders are processed within 1–3 business days after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery timelines:

Metro Cities: 3–5 business days
Other Cities & Towns: 5–8 business days
Remote locations may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
Free shipping offers may be available on selected products or order values.

Order Tracking

Once your order is shipped, tracking details will be shared through SMS, WhatsApp, or email.
Customers can track their shipment status using the provided tracking information.

Delivery Partners

We work with trusted courier and logistics partners to ensure secure and timely deliveries.

Delayed or Failed Deliveries

Delivery delays may occur due to:

Weather conditions
Public holidays
Courier service issues
Incorrect shipping address provided by the customer

Hilytrends is not responsible for delays caused by third-party courier services, but we will always assist customers in tracking and resolving shipment issues.

Incorrect Address

Customers are requested to provide accurate shipping details. Orders returned due to incorrect or incomplete addresses may incur additional shipping charges for re-delivery.